Refund Policy – Apollo Group TV
At ApolloGroupsTV.store, we are committed to providing top-quality IPTV services. Please review our refund policy carefully before making a purchase.
1. No Refunds on Activated Services
All sales are final. Due to the digital nature of IPTV services, we do not offer refunds or exchanges once the service has been activated.
- If you experience technical issues, please contact our support team for assistance before requesting a refund.
2. Refund Eligibility
Refunds may only be considered in the following cases:
- The service was not delivered within the promised timeframe.
- The service is completely non-functional, and our support team is unable to resolve the issue.
- A duplicate payment was made by mistake; the extra transaction will be refunded.
3. Non-Refundable Cases
Refunds will not be issued in the following situations:
- Issues caused by the customer’s device, internet connection, or incorrect setup.
- The customer changes their mind after purchase.
- The IPTV service is blocked by the customer’s ISP (Internet Service Provider).
- The customer violates our Terms of Service.
4. Requesting a Refund
If you believe you qualify for a refund, submit a request within 7 days of purchase by contacting our support team:
📧 Email: support@apollogroupstv.store
🌐 Website: www.apollogroupstv.store
Your request must include:
- Your order number
- The reason for your refund request
- Any relevant screenshots or error messages
5. Chargebacks & Disputes
- Unauthorized chargebacks will result in immediate termination of your IPTV subscription.
- If you have billing issues, contact us first before opening a dispute with your payment provider.
- Fraudulent chargebacks may result in a permanent ban from our services.
By purchasing from ApolloGroupsTV.store, you agree to this Refund Policy.